FAQ
Questions, answered
Can't find what you need? Our Discord support team is around the clock.
How do I get my key after buying?
Your key is emailed to you instantly after checkout, along with the loader download and the setup guide. Lost the email? Open a ticket in our Discord and we'll resend it.
Which payment methods do you take?
Checkout is handled securely by Shopify, with cards, Shop Pay, Apple Pay and Google Pay.
Does it work with my settings?
Yes. Any mouse, DPI, sensitivity, monitor, resolution and FOV, on Windows 10/11 and GeForce Now.
Can someone help me install it?
Yes. Orders over $20 include a free 1-on-1 setup session, and our Discord support team is around the clock.
Where can I see if WipeReady is online?
Check the status page. It's updated whenever Rust or WipeReady updates.
Do you offer refunds?
See our refund policy for the full details.
How fast do I get my key?
Instantly. Your key arrives by email right after checkout. Lost it? Open a ticket in our Discord and we'll resend it.
Does it work with my sensitivity and FOV?
Yes. It works with any mouse, DPI, in-game sensitivity, resolution and field of view.
Does it work on GeForce Now?
Yes, GeForce Now is supported.
How fast are updates after Rust patches?
We watch every Rust update and push pattern updates as fast as possible. Check the status page for the latest.
Can you help me set it up?
Yes. Orders over $20 include a free 1-on-1 setup session, and support is available in our Discord.